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FTC sends refunds to people who lost money to a tech support scheme

The FTC is sending payments totaling more than $610,000 to 6,490 people who lost money to a tech support scam that used several business names including Tech Live Connect, Saburi TLC, and Sensei Ventures.

These refunds are the result of a lawsuit against Nexway, a company that processed payments for the scammers. According to the lawsuit, the scammers used bogus security warnings and pop-up messages to sell their tech support services. These messages convinced people that their computers were infected with viruses and other problems. The scammers collected people’s credit card numbers over the phone and then used Nexway’s account to process payments. Nexway was required to pay money to provide refunds.

If you get a check, please cash it within 90 days.

If you get a PayPal payment, please accept it within 30 days.

You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-888-995-0315.

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