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KOVACIC) Tj 0 -12.72 TD (General Counsel) Tj T* (麻豆传媒 Trade Commission) Tj 0 -25.92 TD /F1 12 Tf (Trial Counsel:) Tj 0 -12.96 TD /F0 12 Tf (BRINLEY H. WILLIAMS) Tj 0 -12.72 TD (BRENDA W. DOUBRAVA) Tj T* (GERALD C. ZEMAN) Tj T* (麻豆传媒 Trade Commission) Tj T* (Eaton Center\227Suite 200) Tj T* (1111 Superior Avenue) Tj T* (Cleveland, Ohio 44114-2507) Tj T* (Phone \(216\) 263-3414) Tj T* (Fax \(216\) 263-3426) Tj 0 -25.92 TD /F1 12 Tf (Local Counsel:) Tj 0 -12.96 TD /F0 12 Tf (BARBARA Y.K. CHUN \(CA Bar No. 186907\)) Tj 0 -12.72 TD (麻豆传媒 Trade Commission) Tj T* (10877 Wilshire Blvd. \227 Suite 700) Tj T* (Los Angeles, California 90024) Tj T* (Phone \(310\) 824-4312) Tj T* (Fax \(310\) 824-4380) Tj 0 -25.44 TD (Attorneys for Plaintiff) Tj 93.6 -25.44 TD (IN THE UNITED STATES DISTRICT COURT) Tj -10.8 -12.72 TD (FOR THE CENTRAL DISTRICT OF CALIFORNIA) Tj -76.8 -44.64 TD /F1 12 Tf (FEDERAL TRADE COMMISSION,) Tj 108 -25.68 TD /F0 12 Tf (Plaintiff,) Tj -72 -12.72 TD (v.) Tj -36 -25.92 TD /F1 12 Tf (PACIFIC OFFICE SYSTEMS, INC.,) Tj 14.4 -12.96 TD /F0 12 Tf (a corporation, and) Tj -14.4 -25.92 TD /F1 12 Tf (SUZETTE OPPENHEIM,) Tj 14.4 -12.96 TD /F0 12 Tf (individually and as an) Tj 0 -12.72 TD (officer of the corporation,) Tj T* (and) Tj -14.4 -25.92 TD /F1 12 Tf (LESLIE OPPENHEIM,) Tj 14.4 -12.96 TD /F0 12 Tf (individually and as an) Tj 0 -12.72 TD (employee and manager of) Tj T* (the corporation,) Tj 93.6 -25.44 TD (Defendants.) Tj 131.52 219.12 TD (Case No. 00-10293 DDP \(CTx\)) Tj 0 -26.64 TD /F0 12.96 Tf -0.096 Tc (Judge Dean D. Pregerson) Tj 0 -24.24 TD /F0 10.08 Tf -0.048 Tc (Magistrate Judge Carolyn Turchin ) Tj 0 -39.36 TD /F1 13.44 Tf 0.096 Tc (AMENDED COMPLAINT) Tj 0 -15.12 TD (FOR INJUNCTIVE AND) Tj T* (OTHER EQUITABLE RELIEF) Tj ET endstream endobj 9 0 obj 4210 endobj 4 0 obj << /Type /Page /Parent 5 0 R /Resources <> /ProcSet 2 0 R >> /Contents 8 0 R >> endobj 13 0 obj << /Length 14 0 R >> stream BT 64.8 710.64 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (1) Tj 0 -25.44 TD (2) Tj T* (3) Tj T* (4) Tj T* (5) Tj T* (6) Tj T* (7) Tj T* (8) Tj T* (9) Tj -7.2 -25.44 TD (10) Tj 0 -25.44 TD (11) Tj T* (12) Tj T* (13) Tj T* (14) Tj T* (15) Tj T* (16) Tj T* (17) Tj T* (18) Tj T* (19) Tj T* (20) Tj T* (21) Tj T* (22) Tj T* (23) Tj T* (24) Tj T* (25) Tj T* (26) Tj ET 74.16 18 0.96 756 re f 76.08 18 0.96 756 re f 545.52 18 0.96 756 re f BT 448.56 57.12 TD /F0 11.04 Tf 0.096 Tc (Page 2 of 14) Tj -322.56 653.52 TD /F0 12 Tf 0 Tc (Plaintiff,) Tj 72 0 TD -2.4 Tw ( the 麻豆传媒 Trade Commission \(\223Commission\224\), by) Tj -108 -25.44 TD 0 Tw (its undersigned attorneys, alleges:) Tj 36 -25.44 TD (1.) 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Tj 34.32 0 TD /F0 12 Tf 0 Tw (,) Tj -432 -26.16 TD (to) Tj 14.4 0 TD 8.4 Tw ( secure preliminary and permanent injunctive relief,) Tj -14.4 -25.44 TD 0 Tw (rescission of contracts, restitution, disgorgement, and other) Tj 0 -25.44 TD (equitable relief for defendants\222 deceptive acts or practices) Tj T* (in) Tj 14.4 0 TD -1.2 Tw ( violation of Section 5\(a\) of the FTC Act, 15 U.S.C. \247 45\(a\),) Tj -14.4 -25.44 TD 0 Tw (and) Tj 21.6 0 TD 12 Tw ( the Commission\222s Trade Regulation Rule entitled) Tj -21.6 -25.44 TD 0 Tw (\223Telemarketing Sales Rule,\224 16 C.F.R. Part 310, in connection) Tj 0 -25.44 TD (with the sale of nondurable office supplies.) Tj 140.4 -51.36 TD /F1 12 Tf (JURISDICTION AND VENUE) Tj -104.4 -26.4 TD /F0 12 Tf (2.) Tj 36 0 TD (This) Tj 28.8 0 TD -2.0571 Tw ( Court has jurisdiction over this matter pursuant) Tj -100.8 -25.44 TD 0 Tw (to) Tj 14.4 0 TD -0.6545 Tw ( 15 U.S.C. \247\247 45\(a\), 53\(b\), 57b, 6102\(c\) and 6105\(b\), and 28) Tj -14.4 -25.44 TD 0 Tw (U.S.C. \247\247 1331, 1337\(a\) and 1345.) Tj 36 -25.44 TD (3.) Tj 36 0 TD (Venue) Tj 36 0 TD 0.0267 Tc 1.6533 Tw ( in the United States District Court for the) Tj -108 -25.44 TD 0.03 Tc 4.29 Tw (Central District of California is proper under 15 U.S.C.) Tj 0 -25.44 TD 0 Tc 0 Tw (\247 53\(b\), and 28 U.S.C. \247\247 1391\(b\) and \(c\).) Tj 187.2 -51.36 TD /F1 12 Tf (PLAINTIFF) Tj -151.2 -26.4 TD /F0 12 Tf (4.) Tj 36 0 TD (Plaintiff) Tj 64.8 0 TD -1.2 Tw ( 麻豆传媒 Trade Commission is an independent) Tj -136.8 -25.44 TD 0 Tw (agency) Tj 43.2 0 TD 0.0109 Tc 2.6291 Tw ( of the United States Government created by statute.) 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Tj 183.6 -51.36 TD /F1 12 Tf (DEFENDANTS) Tj -147.6 -26.4 TD /F0 12 Tf (5.) Tj 36 0 TD (Defendant) Tj 64.8 0 TD -2.4 Tw ( Pacific Office Systems, Inc. \(\223Pacific\224\) is) Tj -136.8 -25.44 TD 0 Tw (a California corporation with its offices and principal place) Tj 0 -25.44 TD (of) Tj 14.4 0 TD 0.025 Tc 1.4417 Tw ( business located at 22222 Sherman Way, Suite 203, Canoga) Tj -14.4 -25.44 TD 0.0188 Tc 1.6612 Tw (Park, California 91303. Defendant Pacific transacts or has) Tj 0 -25.44 TD 0 Tc 0 Tw (transacted business in the Central District of California.) Tj 36 -25.44 TD (6.) Tj 36 0 TD (Defendant) Tj 64.8 0 TD 0.0077 Tc 4.0723 Tw ( Suzette Oppenheim is the owner and an) Tj -136.8 -25.44 TD 0 Tc 0 Tw (officer of Pacific. At all times material to this Complaint,) Tj 0 -25.44 TD (acting) Tj 43.2 0 TD 0.0273 Tc 1.4394 Tw ( alone or in concert with others, she has formulated,) Tj -43.2 -25.44 TD 0 Tc 0 Tw (directed,) Tj 64.8 0 TD -1.8 Tw ( controlled, or participated in the acts and practices) Tj -64.8 -25.44 TD 0 Tw (set) Tj 21.6 0 TD 3.6 Tw ( forth in this Complaint. Defendant Suzette Oppenheim) Tj -21.6 -25.44 TD 0 Tw (resides) Tj 50.4 0 TD 3.6 Tw ( and transacts business in the Central District of) Tj -50.4 -25.44 TD 0 Tw (California.) 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Tj 36 0 TD (At) Tj 14.4 0 TD 0.0117 Tc 0.9483 Tw ( all times material hereto, defendants have been) Tj -86.4 -25.44 TD 0 Tc 0 Tw (engaged) Tj 50.4 0 TD 0.0117 Tc 3.135 Tw ( in the business of offering for sale and selling,) Tj -50.4 -25.44 TD 0 Tc 0 Tw (through) Tj 50.4 0 TD 1.44 Tw ( telemarketers, nondurable office supplies, including) Tj -50.4 -25.44 TD 0 Tw (photocopier toner, in or affecting commerce, as \223commerce\224 is) Tj 0 -25.44 TD (defined in Section 4 of the FTC Act, 15 U.S.C. \247 44.) Tj 108 -51.36 TD /F1 12 Tf (DEFENDANTS\222 BUSINESS ACTIVITIES) Tj -72 -26.4 TD /F0 12 Tf (9.) 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Tj 36 -25.44 TD (14.) Tj 36 0 TD (In) Tj 14.4 0 TD 5.76 Tw ( numerous instances, consumers have permitted) Tj -86.4 -25.44 TD 0 Tw (defendants) Tj 72 0 TD 0.0286 Tc 0.7214 Tw ( to ship toner to them, believing that defendants\222) Tj -72 -25.44 TD 0 Tc 0 Tw (sales) Tj 36 0 TD 4.8 Tw ( representatives were associated with the consumers\222) Tj -36 -25.44 TD 0 Tw (regular) Tj 50.4 0 TD 2.16 Tw ( suppliers of toner and that the price of the toner) Tj -50.4 -25.44 TD 0 Tw (ordered) Tj 50.4 0 TD 2.16 Tw ( would be the same as that charged by their regular) Tj -50.4 -25.44 TD 0 Tw (suppliers) Tj 64.8 0 TD 0.72 Tw ( in the recent past. Most consumers do not believe) Tj -64.8 -25.44 TD 0 Tw (the purpose of defendants\222 calls is to solicit new orders for) Tj 0 -25.44 TD (toner) Tj 36 0 TD 4.32 Tw ( from a company with which the consumer has had no) Tj -36 -25.44 TD 0 Tw (previous dealings.) Tj 36 -25.44 TD (15.) Tj 36 0 TD (Defendants follow up the telephone calls by causing) Tj -72 -25.44 TD (toner) Tj 36 0 TD 2.88 Tw ( to be shipped to the consumer. Defendants send the) Tj -36 -25.44 TD 0 Tw (consumer an invoice shortly after the toner is shipped. Often) Tj 0 -25.44 TD (the) Tj 21.6 0 TD -0.6545 Tw ( first shipment of toner is quickly followed by one or more) Tj -21.6 -25.44 TD 0 Tw (additional) Tj 72 0 TD 3.6 Tw ( shipments of toner that the consumer has never) Tj -72 -25.44 TD 0 Tw (agreed to receive. Defendants charge consumers substantially) Tj 0 -25.44 TD (higher) Tj 43.2 0 TD 0.0273 Tc 1.4394 Tw ( prices for toner than what consumers have paid their) Tj -43.2 -25.44 TD 0 Tc 0 Tw (regular suppliers for toner in the recent past.) Tj 82.8 -51.36 TD /F1 12 Tf (VIOLATIONS OF SECTION 5 OF THE FTC ACT) Tj 111.6 -26.88 TD (COUNT I) Tj -158.4 -26.4 TD /F0 12 Tf (16.) Tj 36 0 TD (In numerous instances, in connection with the sale,) Tj -72 -25.44 TD (offering) Tj 57.6 0 TD 0.03 Tc 5.97 Tw ( for sale, or distribution of nondurable office) Tj -57.6 -25.44 TD 0 Tc 0 Tw (supplies,) Tj 64.8 0 TD 10.08 Tw ( including photocopier toner, defendants have) Tj ET endstream endobj 28 0 obj 2852 endobj 26 0 obj << /Type /Page /Parent 5 0 R /Resources <> /ProcSet 2 0 R >> /Contents 27 0 R >> endobj 31 0 obj << /Length 32 0 R >> stream BT 64.8 710.64 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (1) Tj 0 -25.44 TD (2) Tj T* (3) Tj T* (4) Tj T* (5) Tj T* (6) Tj T* (7) Tj T* (8) Tj T* (9) Tj -7.2 -25.44 TD (10) Tj 0 -25.44 TD (11) Tj T* (12) Tj T* (13) Tj T* (14) Tj T* (15) Tj T* (16) Tj T* (17) Tj T* (18) Tj T* (19) Tj T* (20) Tj T* (21) Tj T* (22) Tj T* (23) Tj T* (24) Tj T* (25) Tj T* (26) Tj ET 74.16 18 0.96 756 re f 76.08 18 0.96 756 re f 545.52 18 0.96 756 re f BT 448.56 57.12 TD /F0 11.04 Tf 0.096 Tc (Page 7 of 14) Tj -358.56 652.8 TD /F0 12 Tf 0 Tc (represented,) Tj 86.4 0 TD -1.056 Tw ( expressly or by implication, through,) Tj 0 Tw ( ) Tj 274.56 0 TD /F2 12 Tf (inter) Tj 36 0 TD -0.96 Tw ( alia) Tj 35.04 0 TD /F0 12 Tf 0 Tw (,) Tj -432 -26.16 TD 0.0185 Tc 1.9015 Tw (telephone calls, that defendants are the consumer\222s regular) Tj 0 -25.44 TD 0.0204 Tc 5.2596 Tw (supplier or are associated with the manufacturer of the) Tj T* 0 Tc 0 Tw (consumer\222s photocopier.) Tj 36 -25.44 TD (17.) Tj 36 0 TD 0.0133 Tc 6.2267 Tw (In truth and in fact, defendants are not the) Tj -72 -25.44 TD 0 Tc 0 Tw (consumer\222s) Tj 72 0 TD 0.0234 Tc 1.6566 Tw ( regular supplier and are not associated with the) Tj -72 -25.92 TD 0 Tc 0 Tw (manufacturer) Tj 86.4 0 TD /F1 12 Tf ( ) Tj 7.2 0 TD /F0 12 Tf (of the) Tj 43.2 0 TD /F1 12 Tf ( ) Tj 7.2 0 TD /F0 12 Tf (consumer\222s photocopier.) Tj -108 -26.4 TD (18.) Tj 36 0 TD (Therefore,) Tj 72 0 TD 11.52 Tw ( the representations set forth in) Tj -144 -25.44 TD 0 Tw (Paragraph) Tj 64.8 0 TD -0.9 Tw ( 15 are false and misleading and constitute deceptive) Tj -64.8 -25.44 TD 0 Tw (acts) Tj 28.8 0 TD -0.6545 Tw ( or practices in violation of Section 5\(a\) of the FTC Act,) Tj -28.8 -25.44 TD 0 Tw (15 U.S.C. \247 45\(a\).) Tj 190.8 -51.36 TD /F1 12 Tf (COUNT II) Tj -154.8 -26.4 TD /F0 12 Tf (19.) Tj 36 0 TD (In numerous instances, in connection with the sale,) Tj -72 -25.44 TD (offering) Tj 57.6 0 TD 0.024 Tc 6.0103 Tw ( for sale, or distribution of nondurable office) Tj -57.6 -25.44 TD 0 Tc 0 Tw (supplies,) Tj 64.8 0 TD 10.08 Tw ( including photocopier toner, defendants have) Tj -64.8 -26.16 TD 0 Tw (represented,) Tj 86.4 0 TD -1.056 Tw ( expressly or by implication, through,) Tj 0 Tw ( ) Tj 274.56 0 TD /F2 12 Tf (inter) Tj 36 0 TD -0.96 Tw ( alia) Tj 35.04 0 TD /F0 12 Tf 0 Tw (,) Tj -432 -26.16 TD (telephone calls, that defendants will charge the consumer the) Tj 0 -25.44 TD (same) Tj 28.8 0 TD -0.8 Tw ( price the consumer has been paying for photocopier toner.) Tj 7.2 -25.44 TD 0 Tw (20.) Tj 36 0 TD (In) Tj 14.4 0 TD 0.0123 Tc 0.7344 Tw ( truth and in fact, defendants do not charge the) Tj -86.4 -25.44 TD 0 Tc 0 Tw (consumer) Tj 57.6 0 TD 1.44 Tw ( the same price as the consumer has been paying for) Tj -57.6 -25.44 TD 0 Tw (photocopier) Tj 79.2 0 TD 13.2 Tw ( toner. Defendants charge the consumer) Tj -79.2 -25.44 TD 0 Tw (substantially) Tj 93.6 0 TD 0.0411 Tc 4.2789 Tw ( more than the consumer has been paying for) Tj -93.6 -25.44 TD 0 Tc 0 Tw (photocopier toner.) Tj ET endstream endobj 32 0 obj 3123 endobj 29 0 obj << /Type /Page /Parent 30 0 R /Resources <> /ProcSet 2 0 R >> /Contents 31 0 R >> endobj 34 0 obj << /Length 35 0 R >> stream BT 64.8 710.64 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (1) Tj 0 -25.44 TD (2) Tj T* (3) Tj T* (4) Tj T* (5) Tj T* (6) Tj T* (7) Tj T* (8) Tj T* (9) Tj -7.2 -25.44 TD (10) Tj 0 -25.44 TD (11) Tj T* (12) Tj T* (13) Tj T* (14) Tj T* (15) Tj T* (16) Tj T* (17) Tj T* (18) Tj T* (19) Tj T* (20) Tj T* (21) Tj T* (22) Tj T* (23) Tj T* (24) Tj T* (25) Tj T* (26) Tj ET 74.16 18 0.96 756 re f 76.08 18 0.96 756 re f 545.52 18 0.96 756 re f BT 448.56 57.12 TD /F0 11.04 Tf 0.096 Tc (Page 8 of 14) Tj -322.56 653.52 TD /F0 12 Tf 0 Tc (21.) Tj 36 0 TD (Therefore,) Tj 72 0 TD -2.4 Tw ( the representations set forth in Paragraph) Tj -144 -25.44 TD 0 Tw (18) Tj 14.4 0 TD 0.0098 Tc 0.7369 Tw ( are false and misleading and constitute deceptive acts or) Tj -14.4 -25.44 TD 0 Tc 0 Tw (practice) Tj 57.6 0 TD 0.013 Tc 5.5337 Tw (s in violation of Section 5\(a\) of the FTC Act,) Tj -57.6 -25.44 TD 0 Tc 0 Tw (15 U.S.C. \247 45\(a\).) Tj 187.2 -51.36 TD /F1 12 Tf (COUNT III) Tj -151.2 -26.4 TD /F0 12 Tf (22.) Tj 36 0 TD (In numerous instances, in connection with the sale,) Tj -72 -25.44 TD (offering) Tj 57.6 0 TD 0.024 Tc 6.0103 Tw ( for sale, or distribution of nondurable office) Tj -57.6 -25.44 TD 0 Tc 0 Tw (supplies,) Tj 64.8 0 TD 10.08 Tw ( including photocopier toner, defendants have) Tj -64.8 -26.16 TD 0 Tw (represented,) Tj 86.4 0 TD -1.008 Tw ( expressly or by implication, through,) Tj 0 Tw ( ) Tj 274.56 0 TD /F2 12 Tf (inter) Tj 36 0 TD -0.96 Tw ( alia) Tj 35.04 0 TD /F0 12 Tf 0 Tw (,) Tj -432 -26.16 TD (telephone) Tj 64.8 0 TD -1.0286 Tw ( calls, letters, invoices, packing slips, or shipment) Tj -64.8 -25.44 TD 0 Tw (of) Tj 14.4 0 TD -0.9 Tw ( office supplies, that consumers ordered the office supplies) Tj -14.4 -25.44 TD 0 Tw (that were shipped and/or billed to them by defendants.) Tj 36 -25.44 TD (23.) Tj 36 0 TD 0.72 Tw ( In truth and in fact, consumers did not order the) Tj -72 -25.44 TD 0 Tw (office) Tj 43.2 0 TD 2.4 Tw ( supplies that were shipped and/or billed to them by) Tj -43.2 -25.44 TD 0 Tw (defendants.) Tj 36 -25.44 TD (24.) Tj 36 0 TD (Therefore,) Tj 72 0 TD -2.4 Tw ( the representations set forth in Paragraph) Tj -144 -25.44 TD 0 Tw (21) Tj 14.4 0 TD 0.0147 Tc 0.7053 Tw ( are false and misleading and constitute deceptive acts or) Tj -14.4 -25.44 TD 0 Tc 0 Tw (practices) Tj 64.8 0 TD 0.02 Tc 5.5 Tw ( in violation of Section 5\(a\) of the FTC Act,) Tj -64.8 -25.44 TD 0 Tc 0 Tw (15 U.S.C. \247 45\(a\).) Tj 68.4 -51.36 TD /F1 12 Tf (VIOLATIONS OF THE TELEMARKETING SALES RULE) Tj -32.4 -27.12 TD /F0 12 Tf (25.) Tj 36 0 TD (In the Telemarketing Act, 15 U.S.C. \247 6101 ) Tj 309.6 0 TD /F2 12 Tf (et seq.) Tj 50.4 0 TD /F0 12 Tf (,) Tj -432 -26.16 TD (Congress) Tj 57.6 0 TD -2.0571 Tw ( directed the Commission to prescribe rules prohibiting) Tj -57.6 -25.44 TD 0 Tw (deceptive) Tj 64.8 0 TD 0.0059 Tc 2.6641 Tw ( and abusive telemarketing acts or practices. 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The) Tj -57.6 -25.44 TD 0 Tc 0 Tw (Telemarketin) Tj 86.4 0 TD 0.0059 Tc 0.9884 Tw (g Sales Rule became effective December 31, 1995,) Tj -86.4 -25.44 TD 0 Tc 0 Tw (and since then has remained in full force and effect. ) Tj 36 -25.44 TD (26.) Tj 36 0 TD (Telephone) Tj 64.8 0 TD -2.0571 Tw ( calls between a telemarketer and a business) Tj -136.8 -25.44 TD 0 Tw (that) Tj 28.8 0 TD -0.8 Tw ( involve the retail sale of nondurable office supplies are) Tj -28.8 -25.44 TD 0 Tw (subject) Tj 50.4 0 TD -1.0286 Tw ( to the Telemarketing Sales Rule\222s prohibitions against) Tj -50.4 -25.44 TD 0 Tw (deceptive) Tj 64.8 0 TD 8.4 Tw ( and abusive telemarketing acts or practices.) Tj -64.8 -25.44 TD 0 Tw (16) Tj 14.4 0 TD 0.0306 Tc 0.493 Tw ( C.F.R. \247 310.6\(g\). In its Statement of Basis and Purpose) Tj -14.4 -25.44 TD 0 Tc 0 Tw (for the Telemarketing Sales Rule, the Commission stated:) Tj 72 -25.44 TD ([T]he) Tj 36 0 TD 12 Tw ( Commission\222s enforcement experience) Tj -36 -12.72 TD 0 Tw (against deceptive telemarketers indicates that) Tj 0 -12.72 TD (office) Tj 43.2 0 TD 0.015 Tc 0.945 Tw ( and cleaning supplies have been by far) Tj -43.2 -12.72 TD 0 Tc 0 Tw (the) Tj 21.6 0 TD 12 Tw ( most significant business-to-business) Tj -21.6 -12.72 TD 0 Tw (problem) Tj 50.4 0 TD 1.44 Tw ( area: such telemarketing falls within) Tj -50.4 -12.72 TD 0 Tw (the) Tj 21.6 0 TD 10.8 Tw ( Commission\222s definition of deceptive) Tj -21.6 -12.72 TD 0 Tw (telemarketing acts or practices.) Tj -72 -25.44 TD (60 Fed. Reg. 43842, 43861 \(Aug. 23, 1995\).) Tj 36 -25.44 TD (27.) Tj 36 0 TD (The) Tj 21.6 0 TD 1.2 Tw ( Telemarketing Sales Rule prohibits sellers and) Tj -93.6 -25.44 TD 0.0231 Tc 0.7269 Tw (telemarketers from making a false or misleading statement to) Tj 0 -25.44 TD 0 Tc 0 Tw (induce) Tj 43.2 0 TD 0.0117 Tc 1.9083 Tw ( any person to pay for goods or services. 16 C.F.R.) Tj -43.2 -25.44 TD 0 Tc 0 Tw (\247 310.3\(a\)\(4\).) Tj 36 -25.44 TD (28.) Tj 36 0 TD (The Telemarketing Sales Rule requires telemarketers) Tj -72 -25.44 TD (in) Tj 14.4 0 TD -1.44 Tw ( outbound telephone calls to disclose promptly and in a clear) Tj -14.4 -25.44 TD 0 Tw (and conspicuous manner the identity of the seller. 16 C.F.R.) Tj 0 -25.44 TD (\247 310.4\(d\)\(1\).) 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Tj 36 0 TD (The) Tj 21.6 0 TD 12.96 Tw ( Telemarketing Sales Rule also requires) Tj -93.6 -25.44 TD 0 Tw (telemarketers) Tj 93.6 0 TD -1.0286 Tw ( in outbound telephone calls to disclose promptly) Tj -93.6 -25.44 TD 0 Tw (and in a clear and conspicuous manner that the purpose of the) Tj 0 -25.44 TD (call is to sell goods and services. 16 C.F.R. \247 310.4\(d\)\(2\).) Tj 36 -25.44 TD (30.) Tj 36 0 TD (Pursuant) Tj 57.6 0 TD 0.0137 Tc 0.9463 Tw ( to Section 3\(c\) of the Telemarketing Act,) Tj -129.6 -25.44 TD 0 Tc 0 Tw (15) Tj 14.4 0 TD 2.88 Tw ( U.S.C. \247 6102\(c\), and Section 18\(d\)\(3\) of the FTC Act,) Tj -14.4 -25.44 TD 0 Tw (15) Tj 14.4 0 TD 0.024 Tc 0.726 Tw ( U.S.C. \247 57a\(d\)\(3\), violations of the Telemarketing Sales) Tj -14.4 -25.44 TD 0 Tc 0 Tw (Rule) Tj 28.8 0 TD 0.0209 Tc 1.4725 Tw ( constitute unfair or deceptive acts or practices in or) Tj -28.8 -25.44 TD 0 Tc 0 Tw (affecting) Tj 64.8 0 TD 0.0189 Tc 5.2911 Tw ( commerce, in violation of Section 5\(a\) of the) Tj -64.8 -25.44 TD 0 Tc 0 Tw (FTC Act, 15 U.S.C. \247 45\(a\).) Tj 36 -25.44 TD (31.) Tj 36 0 TD (Defendants are \223telemarketers\224 or \223sellers\224 engaged) Tj -72 -25.44 TD (in) Tj 14.4 0 TD 0.0343 Tc 7.8857 Tw ( \223telemarketing\224 as those terms are defined in the) Tj -14.4 -25.44 TD 0 Tc 0 Tw (Telemarketing Sales Rule, 16 C.F.R. \247 310.2\(r\), \(t\) and \(u\).) Tj 190.8 -51.36 TD /F1 12 Tf (COUNT IV) Tj -147.6 -26.88 TD (FALSE AND MISLEADING STATEMENTS TO INDUCE PAYMENT) Tj -7.2 -26.4 TD /F0 12 Tf (32.) Tj 36 0 TD (In) Tj 14.4 0 TD 7.2 Tw ( numerous instances, in connection with the) Tj -86.4 -25.44 TD 0 Tw (telemarketing) Tj 93.6 0 TD 10.08 Tw ( of nondurable office supplies, including) Tj -93.6 -25.44 TD 0 Tw (photocopier) Tj 79.2 0 TD 0.0176 Tc 1.9367 Tw ( toner, defendants have made false or misleading) Tj -79.2 -25.44 TD 0 Tc 0 Tw (statements) Tj 72 0 TD -1.6 Tw ( to induce the consumer to pay for photocopier toner,) Tj -72 -25.44 TD 0 Tw (including,) Tj 72 0 TD -0.9 Tw ( but not limited to, misrepresenting, directly or by) Tj -72 -25.44 TD 0 Tw (im) Tj 14.4 0 TD 0.0192 Tc 1.9008 Tw (plication, that \(a\) defendants are the consumer\222s regular) Tj -14.4 -25.44 TD 0 Tc 0 Tw (supplier) Tj 57.6 0 TD 0.0185 Tc 5.2915 Tw ( or are associated with the manufacturer of the) Tj -57.6 -25.44 TD 0 Tc 0 Tw (consumer\222s) Tj 72 0 TD -2.0571 Tw ( photocopier; \(b\) defendants will charge the consumer) Tj -72 -25.44 TD 0 Tw (the) Tj 21.6 0 TD 0.0255 Tc 1.4411 Tw ( same price the consumer has been paying for photocopier) Tj ET endstream endobj 41 0 obj 3189 endobj 39 0 obj << /Type /Page /Parent 30 0 R /Resources <> /ProcSet 2 0 R >> /Contents 40 0 R >> endobj 43 0 obj << /Length 44 0 R >> stream BT 64.8 710.64 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (1) Tj 0 -25.44 TD (2) Tj T* (3) Tj T* (4) Tj T* (5) Tj T* (6) Tj T* (7) Tj T* (8) Tj T* (9) Tj -7.2 -25.44 TD (10) Tj 0 -25.44 TD (11) Tj T* (12) Tj T* (13) Tj T* (14) Tj T* (15) Tj T* (16) Tj T* (17) Tj T* (18) Tj T* (19) Tj T* (20) Tj T* (21) Tj T* (22) Tj T* (23) Tj T* (24) Tj T* (25) Tj T* (26) Tj ET 74.16 18 0.96 756 re f 76.08 18 0.96 756 re f 545.52 18 0.96 756 re f BT 441.84 57.12 TD /F0 11.04 Tf 0.096 Tc (Page 11 of 14) Tj -351.84 653.52 TD /F0 12 Tf 0 Tc (toner;) Tj 43.2 0 TD -0.72 Tw ( and \(c\) the consumer ordered the toner that was shipped) Tj -43.2 -25.44 TD 0 Tw (and/or) Tj 43.2 0 TD -0.9 Tw ( billed to the consumer by defendants, thereby violating) Tj -43.2 -25.44 TD 0 Tw (16 C.F.R. \247 310.3\(a\)\(4\).) Tj 194.4 -51.36 TD /F1 12 Tf (COUNT V) Tj -140.4 -26.88 TD (FAILURE TO DISCLOSE THE IDENTITY OF THE SELLER) Tj -18 -26.4 TD /F0 12 Tf (33.) Tj 36 0 TD (In) Tj 14.4 0 TD 7.2 Tw ( numerous instances, in connection with the) Tj -86.4 -25.44 TD 0 Tw (telemarketing) Tj 93.6 0 TD 10.08 Tw ( of nondurable office supplies, including) Tj -93.6 -25.44 TD 0 Tw (photocopier) Tj 79.2 0 TD -2.0571 Tw ( toner, defendants in "outbound telephone calls," as) Tj -79.2 -25.44 TD 0 Tw (that) Tj 28.8 0 TD -1.44 Tw ( term is defined in the Telemarketing Sales Rule, 16 C.F.R.) Tj -28.8 -25.44 TD 0 Tw (\247) Tj 7.2 0 TD -1.3091 Tw ( 310.2\(n\), have failed to disclose promptly and in a clear and) Tj -7.2 -25.44 TD 0 Tw (conspicuous manner their identity to the person receiving the) Tj 0 -27.6 TD (call, thereby violating 16 C.F.R. \247 310.4\(d\)\(1\).) Tj 345.6 0 TD /F3 12 Tf ( ) Tj -154.8 -53.52 TD /F1 12 Tf (COUNT VI) Tj -118.8 -26.88 TD (FAILURE TO DISCLOSE SALES PURPOSE OF CALL) Tj -36 -26.4 TD /F0 12 Tf (34.) Tj 36 0 TD (In) Tj 14.4 0 TD 7.2 Tw ( numerous instances, in connection with the) Tj -86.4 -25.44 TD 0 Tw (telemarketing) Tj 93.6 0 TD 10.08 Tw ( of nondurable office supplies, including) Tj -93.6 -25.44 TD 0 Tw (photocopier) Tj 79.2 0 TD -2.0571 Tw ( toner, defendants in "outbound telephone calls," as) Tj -79.2 -25.44 TD 0 Tw (that) Tj 28.8 0 TD -1.44 Tw ( term is defined in the Telemarketing Sales Rule, 16 C.F.R.) Tj -28.8 -25.44 TD 0 Tw (\247) Tj 7.2 0 TD -1.3091 Tw ( 310.2\(n\), have failed to disclose promptly and in a clear and) Tj -7.2 -25.44 TD 0 Tw (conspicuous) Tj 79.2 0 TD 0.012 Tc 0.7347 Tw ( manner to the person receiving the call that the) Tj -79.2 -25.44 TD 0 Tc 0 Tw (purpose) Tj 50.4 0 TD 0.03 Tc 3.8367 Tw ( of the call was to sell goods, thereby violating) Tj -50.4 -25.44 TD 0 Tc 0 Tw (16 C.F.R. \247 310.4\(d\)\(2\).) 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